Your Safety, Our Priority
BOOK WITH CONFIDENCE
1. Our Risk management and Safety Procedures are overseen by Paddle Scotland / Paddle UK SUP National Trainer - our team are responsible for training and assessing instructors on behalf of the national governing body for paddlesports.
2. Expert Technical Advice is continually completed by industry leading experts
3. Guides and Staff are fully vetted, assessed and monitored to stringent requirements, whilst being friendly, supportive and passionate about giving you the best experience.
4. Expert local knowledge of the venues used and the affects weather and rainfall/river levels can have, with a daily meeting to ensure venues are safe and appropriate
5. Transparent cancellation policy if the conditions mean safety will be at all compromised
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OUR 5 POINT SAFETY CHECK FOR EVERY TRIP
1. Venue checks - weather, wind, rainfall and river levels are checked with both forecasts and observations, to ensure it is completely safe.
2. Kit checks - full visual check to ensure all the equipment is working properly
3. Group checks - everyone has completed a booking form declaring any medical information, and received a full safety briefing, so you are comfortable, know what to expect, and how we will be keeping you safe throughout.
4. Guide checks - guides must be comfortable and confident that safety and enjoyment can be maintained throughout the whole session.
5. Base Safety Contact checks - every session will have an experienced base contact who will speak with guides before and after the session, continually monitoring safety externally. Guides will also be carrying a GPS tracker.